Refund policy

Exchange Policy 

  • Handmade articles are non-refundable.

  • No cash refunds are offered under any circumstances.

  • Sale and discounted items are final sale and not eligible for return or refund.

  • Stitched outfits cannot be exchanged or refunded.

  • Unstitched outfits can only be exchanged (not refunded) if eligible.

  • To claim an exchange or return, you must contact us within 24 hours of delivery with order details.

  • Eligible returns must be unused, unworn, unwashed, and in original packaging with tags and labels attached.

  • Items must not have stains, scents (perfume/body odor), makeup marks, or water damage.

  • Only damaged, defective, or incorrect items may qualify for exchange.

  • Eligible returns will be compensated with store credit (coupon code) valid for future purchases.

  • Orders cannot be canceled after 24 hours of placement.

⚠️By placing an order on our website, you accept the possibility of variation compared to the images provided on this website. 
We appreciate your understanding and cooperation.

Thank you for choosing us for your fashion needs.

Amelia Brand Team